JSW is working with an exclusive Premium Nightclub in the Heart of London, we are looking for a General Manager who thrives in fast-paced late-night environment, and must be the ultimate hi end host with a keen eye for delivering exceptional customer experiences.
As the General Manager, your primary responsibility will be to lead, inspire, and motivate a diverse team of professionals. You will create a positive and collaborative work environment, fostering a culture of excellence and continuous improvement. By providing guidance and support, you will ensure that your team delivers seamless service and maintains high standards of service, cleanliness, and safety on a day-to-day basis.
In addition, you will be responsible for building and maintaining strong relationships with VIP clients. This will involve promptly addressing their feedback and concerns to ensure their satisfaction and loyalty. By understanding their needs and preferences, you will strive to exceed their expectations and provide a personalised experience.
Collaboration with the events team will be crucial in planning and executing special events, promotions, and VIP experiences. You will work together to ensure that these events align with the brand's image and create memorable experiences for customers. By paying attention to detail and delivering exceptional service, you will contribute to the venue's success and reputation.
Financial management will also be a key aspect of your role. You will be responsible for managing budgets, controlling costs, and optimising revenue streams. By implementing strategies to maximise profitability and achieve financial targets, you will contribute to the overall success of the business.
Collaboration with the marketing team will be essential in promoting the venue and attracting a high-profile clientele. Together, you will develop and execute marketing strategies to create brand awareness and attract the desired target audience. By ensuring consistent brand representation in all communications and activities, you will contribute to the long-term success and reputation of the venue.
To be successful in this role, you should have proven experience as a General Manager in a high-end hospitality or nightlife establishment. Your exceptional leadership and interpersonal skills will enable you to effectively lead and inspire your team. You should also possess strong business acumen with a focus on financial management, as well as excellent organisational and problem-solving abilities. Additionally, staying updated on current trends in nightlife and hospitality will be beneficial in this role.
This is an exceptional opportunity with a competitive package, offering up to £75k plus tronc and bonus (DOE). Immediate interviews are available. Please note that only candidates who meet the specified criteria will be contacted due to the high volume of applications. To stay updated with our latest roles, please visit our website at www.jswrecruitment.com or follow @jswhospitality on X.