General Manager – Holiday & Owners Park
Commutable from Llandudno | Accommodation available
Are you an experienced leader in the holiday, leisure, or park sector who knows how to deliver brilliant guest experiences and lead a happy, motivated team? We’re on the lookout for a hands-on, people-focused General Manager to oversee a busy and vibrant holiday and owners park in some of the UK’s most scenic coastal locations.
What’s the role about?
This is a big, varied role where no two days are the same. As General Manager, you’ll be responsible for the smooth day-to-day running of the park, making sure guests and owners have the best possible experience. From leading, coaching and developing your team , to making sure operations, finances, and customer service are all running like clockwork — you’ll be at the heart of it all.
You’ll create a positive, welcoming environment for both holidaymakers and holiday home owners, ensuring they feel looked after from the moment they arrive.
What you’ll be doing:
- Leading, motivating, and developing your team to deliver exceptional service every day
- Creating memorable experiences for guests and owners, handling feedback and queries quickly and effectively
- Building strong relationships with owners and ensuring they feel valued and supported
- Managing daily park operations with a clear focus on customer service and safety
- Overseeing financial performance, including budgets, revenue targets, and cost control
- Constantly looking for ways to improve the guest experience, team engagement, and overall park performance
What we’re looking for:
We’re looking for someone who’s a real people person, thrives in a busy, guest-facing environment, and knows how to get the best out of a team.
You’ll ideally have:
✅ Previous experience in a senior management role within holiday parks, leisure, or hospitality, student accommodation and managing through Heads of Departments.
✅ A strong background in leading large teams and delivering top-notch customer service
✅ Experience working with holiday home owners or in an ownership-based park environment (bonus, but not essential)
✅ Great financial awareness – you’ll be comfortable managing budgets and driving revenue
✅ Brilliant communication skills and a natural ability to build rapport with guests, owners, and your team
✅ A proactive, solutions-focused mindset – you can spot opportunities and fix problems fast
Why join?
✨ Stunning park locations in some of the UK’s most beautiful coastal spots
✨ Competitive salary upt to £55k basic and benefits package
✨ Accommodation provided if needed
✨ Great opportunities to grow your career within a well-known, people-focused business
✨ A supportive working environment where your ideas and contribution matter
If you’re ready for your next big leadership role and want to make a real difference in a fun, fast-paced environment — we’d love to hear from you!
Apply now and join a business that’s all about people, positivity, and creating unforgettable memories.
Due to the high volume of applications, we can only contact candidates who meet the specified criteria. To keep up with our latest roles, visit our website at www.jswrecruitment.com or follow us on X @jswhospitality.